Emirates Careers In Emirates Mall
All About Emirates Mall
The multi-level shopping mall currently features more than 630 retail outlets, 7900 parking spaces, over 100 restaurants and cafés, 80 luxury stores and 250 flagship stores. It has a total gross leasable area of 255,489 square meters. It also hosts family leisure activities including Ski Dubai (the Middle East's first indoor ski resort and snow park), the 500-seat capacity Dubai Community Theatre and Arts Centre and Magic planet, one of the largest indoor family entertainment centres in Dubai.
In November 2005, it was named the World's Leading New Shopping Mall at the World Travel Awards in London. In 2017, Forbes named Mall of the Emirates as one of the top five shopping malls in Dubai
The project was launched in October 2003 at an estimated cost of AED 800 million (US$218 million), and was scheduled to be completed in September 2005. The architecture in the three-storey complex combines Arabic and Mediterranean elements, with each level connected to a car park.
emirates careers group By Emirates Mall
The mall was designed by the American architectural firm F+A Architects. The main building contract was handled by Khansaheb, while the Ski Dubai contract was given to Pomagalski. The chair lifts in the snow park and the structural steel works were handled by Emirates Building System and the piling by Bauer
Emirates Careers Vacancies In Emirates Mall
Job Title
CX Lead
Description
Ø Lead and influence cross company collaboration to ensure a holistic experience across disciplines including marketing, operations, sales, development, asset management, digital and human capital
Ø Provide thought leadership and insight to drive improvement creating a truly differentiated experience
Ø Ensure alignment to Group Customer Experience principles across the end to end customer journey
Ø Represent the Customer Experience for Communities at various stakeholder forums and workshops, up to and including CEO level and Majid Al Futtaim Holding
Ø Oversee the customer experience end-to-end across the customer journey
Ø Accountable for CX design, innovation and optimization of experiences with the aim to drive profitable customer behaviour
Ø Increase customer loyalty and drive customer advocacy and satisfaction
Ø Manage the Voice of the Customer program for Communities by owning the NPS score, setting goals, communication, continuous employee education, training, driving the action plan and reporting
Ø Close the inner and outer loop driving tactical and strategic decisions for CBU
Ø Owner of the customer experience roadmap to deliver the customer experience strategy via a pipeline of initiatives
Ø Strategically manage change and steer internal communications with CX communication
Emirates group career In Emirates Mall
Senior UX Designer
Description
- Collaborate with product managers, product owners and other stakeholders to define and infuse user experience in next generation of business concepts and solutions
- Facilitate and analyze a wide range of qualitative and quantitative user research methods
- Create interaction models, user task flows, and UI details that promote ease of use and optimize the user’s tasks
- Advocate appropriate research strategies to understand user needs, and Identify best practices, processes, and tools to measure the impact of our client’s user experience, through trended quantitative user experience research
- Foster a culture of team involvement in user research, team analysis, design rationale and decision making based on user needs
- Support in planning, designing, preparing and running user research activities
- Manage the usability and accessibility testing process from recruiting participants, designing test tasks, and preparing discussion guides
- Mentor and support junior experience team members by reviewing/supporting work, coordinating workloads and working closely with traffic department for resource allocation and planning
- Work closely with the analytics team to define user centred KPIs, to create a rich picture of user behavior to showcase the full story of how and why people use our services
- Support the definition of requirements by analyzing target users, their jobs to be done, context of use, business needs and technological feasibility
- Participate in the development and implementation of UX strategy, policies, processes and standards, promoting user centered design principles and best practice across the organization
- Partner with other agency disciplines and leads to ensure a holistic approach to experience outcomes across multiple, digital touch points
- Participation in UX/Design interviews and hiring recommendations
- Guide and coach the team members to ensure their effective development to meet their personal aspirations and future business needs
- Task success rate
- Time-on-task
- User error rate
- Passion for user centered design practices for web, service and software development
- Proven experience of working in an agile development environment with designers and developers and product managers
- Agility to function effectively in an evolving environment with frequently changing business and customer needs
- Understand user needs for web content, tools and transactional services
- Interest in and experience with complex data visualization
Minimum Qualifications/Education:- Bachelor’s degree in Marketing, Design, or any other related field
Minimum Experience :-Minimum 10 years of experience with the last 5 years in a similar lead capacity
Skills
- Proficiency in Adobe Creative Suite, Figma and other prototyping tools
- Proficiency in project management tools like JIRA, Float, Monday.com or similar team
- Proficiency in typography and color theory
- English (Full professional proficiency - Required)
Emirates Jobs In Emirates Mall
UX Designer
Description
- ask success rate
- Time-on-task
- User error rate
- Passion for user centered design practices for web, service and software development
- Proven experience of working in an agile development environment with designers and developers and product managers
- Agility to function effectively in an evolving environment with frequently changing business and customer needs
- Understand user needs for web content, tools and transactional services
- Interest in and experience with complex data visualization
Minimum Qualifications/Education:
- Bachelor’s degree in Marketing, Design, or any other related field
Minimum Experience:
- 5 + years of relevant work experience
Skills:
- Proficiency in Adobe Creative Suite, Sketch, Abstract, Figma and other prototyping and project management tools
- English (Full professional proficiency - Required)
Emirates Careers In Mall
Business Intelligence Analyst
Description
- Develop and maintain interactive and operational reporting solutions for the enterprise and prepare code for production deployment
- Develop and maintain enhancements to the data warehouse, master data services models, data integration layer, and enterprise data services (stored procedures, views, functions) shared across applications and reporting
- Provide evidence for the quality and accuracy of solutions by executing unit and integration test plans and present results for sign-off
- Support intra-day, weekly, monthly and year-end reporting cycles
- Comply with the data management principles, policies, standards and best practices as defined by the Data Governance policies
- Adhere to all documentation standards, development lifecycle tasks, and status reporting requirements
- Design, develop, implement and maintain business intelligence data visualizations using Microsoft Power BI
- Creating and maintaining reports from various sources of data like Oracle Data Warehouse, Oracle EBS, MS SQL, Cloud Solutions, Flat files.
- Expertise in building data visualizations to highlight patterns in the data from unstructured and structured data sets
- See/understand the end to end architecture of this project from source system to EDW to data model to Power BI
- Provide input/guidance on how to improve/update EDW architecture to be scalable/flexible to accommodate additional metrics/requirements for future sprints
- Hands-on experience, building/updating/extending EDW architecture and data
Minimum Qualification/Education:
- Bachelor's Degree in Computer Science, Information Systems, or related field, or the foreign equivalent
Minimum Experience Required:
- 8 years of experience in the BI & Analytics domain, minimum 4 years developing and building visualizations using Power BI Desktop and Power BI Service.
- Should be able to define a data model, create and customize visualizations, hierarchies and drill-down in Power BI.
- Should have the knowledge of publishing, sharing and exploring data.
- Should be able to define model with calculated columns, measures, calculated tables using DAX, clean and transform data with the Query Editor.
- Should be able to customize and design advanced visualizations and optimize Power BI dashboards with a focus on usability and performance.
- Should be able to configure and setup gateways, developing, maintaining, publishing and supporting dashboards.
- Should have excellent verbal and written communication skills, strong analytical and problem-solving skills. Should analyse functional/non-functional requirements and seek clarifications for better understanding of requirements.
- Very strong on database concepts, data modelling, stored procedures, complex query writing, performance optimization of SQL queries.
- Must have developed and deployed 15 code enhancements of reports and/or data integration solutions to production over a 12-month period
- 5 years of experience with Microsoft Visual Studio & BI Development Studio
- 3 years of experience troubleshooting existing SQL code to resolve accuracy and performance problems
- 3 years of experience developing basic report table / database schemas using consistent naming standards and effective use of primary and foreign key constructs
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